AME Condition Using CUSTOMER_CATEGORY Is Being Ignored
(Doc ID 2098262.1)
Last updated on SEPTEMBER 20, 2017
Oracle Order Management - Version 12.2.4 and later Information in this document applies to any platform.
AME Condition using CUSTOMER_CATEGORY is being ignored
Created AME rules for Order Management Negotiation Approval. One of the rules is based on CUSTOMER_CATEGORY but this is being ignored for real transactions. If I create a Test Case in AME and enter the Customer Category manually it works correctly. However, if I enter a quote using a customer with a Customer Category, then AME ignores that rule.
STEPS TO REPRODUCE
1. Receivables Responsibility: Updated customer record with customer category. 2. Order Management Responsibility: Entered a new Quote. 3. Switched Debug on before selecting the Lines tab as the Quote saves automatically at that point. 4. Entered a line. 5. Navigated back to the Quote Header and Submitted the Draft.
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