R12: AP Remittance Advice Print Program Will Not Print Umlaut Characters Correctly (Doc ID 2098869.1)

Last updated on JANUARY 21, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

When Bi Publisher remittance advice program tries to print an umlaut character it prints rubbish instead. Example: trying to print Zürich. The UTF8 is used

What could be causing umlaut characters to not be displayed correctly in the remittance advice email, but are displayed correctly in the printed remittance advice pdf?
 

Solution

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