Claim Investigation Line in Receipts did not Generate Claims

(Doc ID 2098877.1)

Last updated on JANUARY 21, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Several receipts identified where Claim Investigation lines have been created but due to some corruption Claims did not get generated.

Claim number missing on the receipt applications .

ar_receivable_applications.application_ref_type = CLAIM however application_ref_num is NULL.

Cause

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