Users are not Able to Access Proxies from Other Users due to ORA-1422 Error (Doc ID 2098879.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Workflow - Version 12.2.3 and later
Oracle User Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Workflow Administration

Some users cannot switch using the proxy access functionality due to the following error

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Error message USER1 receives when switching to USER2 to access proxies.

## Detail 0 ##
java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "APPS.WF_NOTIFICATION", line 5227
ORA-06512: at line 1

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as USER1
2. Click on Switch icon


Changes

 Upgraded to 12.2

Cause

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