R12:JL: Performance Issue: Disassociation of Collection Documents and Payables Invoices Can Take Up to 20 Minutes to Complete (Doc ID 2098932.1)

Last updated on JUNE 10, 2017

Applies to:

Oracle Financials for the Americas - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Performance issue with the disassociation of collection documents and Payables invoices that can take up to 20 minutes to complete.
Usually the user has to log out and wait about 20 minutes or so for the collection document to be disassociated.

This process should be done within a few minutes.

The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Brazil localization
2. Brazilian Localization> Collection Document> Association
3. Enter the parameters to search the invoice already associated
4. Click on the Collection Document
5. Click on Disassociate


Cause

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