R12:JL: Performance Issue: Disassociation of Collection Documents and Payables Invoices Can Take Up to 20 Minutes to Complete
Last updated on JUNE 10, 2017
Applies to:Oracle Financials for the Americas - Version 12.1 and later
Information in this document applies to any platform.
Performance issue with the disassociation of collection documents and Payables invoices that can take up to 20 minutes to complete.
Usually the user has to log out and wait about 20 minutes or so for the collection document to be disassociated.
This process should be done within a few minutes.
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Payables - Brazil localization
2. Brazilian Localization> Collection Document> Association
3. Enter the parameters to search the invoice already associated
4. Click on the Collection Document
5. Click on Disassociate
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms