Performance Issue with Bill To & Transaction Quick Search in Advance Collections Form

(Doc ID 2099529.1)

Last updated on JANUARY 23, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Collections Performance

Performance Issue When Using Customer Search In Advance Collection Module
It takes many minutes to show the result.
Ideally it should come in few seconds.

The issue can be reproduced at will with the following steps:
1. Responsibility: Collections Agent
NAV: Search -> Quick Search ->
 Search Customer By Bill To
 or Search Customer By Transaction



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