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R12 No Employee Found When Journal Approval is Re-Sent to Approver Using AME (Doc ID 2099675.1)

Last updated on DECEMBER 16, 2020

Applies to:

Oracle General Ledger - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.


There is no employee found when resend for Journal AME approve without change anything.

Workflow: A -> B -> C


RESP: General Ledger (N)Journals : Enter
(1) After create journal by A, push (BUTTON)Approval.

(2) Send notification to B
A -> B
B is Approved

(3) And then send notification to C
B -> C
C is Approved

GL Journal is approved; but be pushed (BUTTON)Unapproved on Journals screen by A
and then resend to approver. (Approve it again)

The following error is displayed and customer can not resend to approver.
No approver was found to approve your journal batch XXXX Workflow XX-MON-YYYY 99:99:99.


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