R12:IBY:Error: Payment Cannot be Voided as the BOE Invoice is Applied to Receipt/s (CHECK_NUMBER =XXXXX)

(Doc ID 2100108.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Payables - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Void a payment in Payment workbench, following error occurred:

ERROR
---------------
Payment cannot be voided as the BOE Invoice is applied to receipt/s (CHECK_NUMBER =XXXXX)

Or

ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.void_pmt_internal


Steps:
1. Navigate to Payment workbench(APXPAWKB.fmb)
2. Query the Payment document number which needs to be voided
3. Click Actions=>Void Payment
4. Receive error

  

Cause

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