Printing Billing And Receipt History Does Not Print But Stuck In CUPS W Name Like Pasta15088_0.tmp (Doc ID 2100280.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Application Object Library - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Printing Billing and Receipt History does not print, but stuck in CUPS with a name like pasta15088_0.tmp.

Normally jobs in CUPS would print and name would be like DOTSON2.22084284 not the pasta name
where DOTSON2 is the user name.

It seems to be just this one report that it happens to.  One remembers reading about a software utility called
Pasta that converts XML Reports so they can be directly printed to a printer versus Opening the XML Output
in IE, viewing, and printing it from IE.  Is this the case with this one?  It is trying to run it through pasta?

Cause

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