Task UI Is Always Showing In Server Time When It Should Be In Client Time Zone (Doc ID 2100405.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Common Applications Calendar - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, TASKS

ACTUAL BEHAVIOR
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Task UI – Task UI is always showing in Server Time when it should be in Client Time zone


EXPECTED BEHAVIOR
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It should be showing in Client Time zone

STEPS
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The issue can be reproduced at will with the following steps:
1. BCI US Field Service Coordinator (or seeded CRM Task Manager) > Tasks > Create New >
2. Select Task Types > Update the descriptive fields > Select a Timezone (Say Eastern) > Select Planned Start Date > Select Planned End Date > save
You will see that the planned start date and planned end date is in Pacific.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the times in their time zone

Cause

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