Offer Has Earned Amount, But No Accruals Found In Claim Associated Earnings Page (Doc ID 2100706.1)

Last updated on FEBRUARY 12, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Accruals are not being returned, when a user is attempting associated applicable offer accruals on a claim line. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms