My Oracle Support Banner

AGIS: Inbound Web Page Shows Incorrect User Name and Transactions When Multiple Users are Logged in (Doc ID 2100753.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Financials Common Modules - Version 12.2 to 12.2 [Release 12.2]
Oracle General Ledger - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
Advanced Global Intercompany System (AGIS)

Symptoms

Advanced Global Intercompany System (AGIS): User 'A' and user 'B" are logged in parallel.

Navigation : Transaction> Inbound

User 'A'  updates or approves a Transaction; however the web page is showing the user name of  user 'B' and displays user "B's transactions.

The issue appears when several users are logged into AGIS and work in parallel.

The correct user name is shown when initiating a new search (with a new search criteria) within the same page (Transaction Inbound page).

Changes

Logged in to work in parallel

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.