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R12 Account Analysis Drilldown Web Page not Displaying Negative Balance for Summary Accounts. (Doc ID 2101136.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Account Analysis Drilldown web page does not display the negative amount for the summary account balance.
<Patch 18991435> :R12.GL.B was applied already. 
Issue is seen even when there is no Personalizations


EXPECTED BEHAVIOR
-----------------------
Expect that all accounts with balance to be displayed when using the web page drilldown functionality

STEPS
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Inquiry > Account Analysis Drilldown

Cause

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In this Document
Symptoms
Cause
Solution
References


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