Row 2 Error - An Exemption Already Exists for the Tax Registration in the Effective Period. (Doc ID 2101313.1)

Last updated on JULY 31, 2017

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Tax Set Up

I have a customer with a current tax exemption setup in one operating unit and I would like to enter the tax exemption for the customer in another operating unit and have them both active. When I attempt to enter the exemption using a different operating unit, I receive the following error message:

ERROR
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Row 2 Error - An Exemption already exists for the tax registration in the effective period. Please enter a different date range.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create exemption in one operating unit and save successfully.
2. Create exemption in second operating unit and receive error message.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create multiple exemptions.

Cause

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