Time Out While Updating The Tiers Of Rate Dimensions
(Doc ID 2101324.1)
Last updated on JUNE 15, 2021
Applies to:
Oracle Incentive Compensation - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Compensation Plan
When attempting to update a rate dimension, the following error occurs.
ERROR
-----------------------
Timeout
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Plan Administrator>Compensation Plan and Components>Maintain Component Library>Rate Dimensions
Try to update rate dimension, OAF page gets timed out; takes 2-3 hours to update rate dimension in backend.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |