Payroll Register Shows 0.00 Gross Earnings For PR Employees With Enhanced Wage Accumulation (Doc ID 2101946.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, US Payroll Reports - General

ACTUAL BEHAVIOR
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Payroll Register showing Gross Earnings and Gross Pay as 0.00 for Puerto Rico employees when enhanced wage + accumulation is turned on.

When the Enhanced Wage accumulation is turned on, Payroll Register doesn't show Gross Wages or Gross Pay in the report.
This appears to be happening because the Gross is being pulled from FIT gross balance and Puerto Rico employees doesn't have any FIT Gross earnings as they are exempt from FIT wages.
 

EXPECTED BEHAVIOR
-----------------------
 
Expect the employees in Puerto Rico to show Gross Wages on the Payroll Register

STEPS
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The issue can be reproduced at will with the following steps:

Run the Payroll Register for employees in Puerto Rico

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the Gross Wages for Puerto Rico Employees on the Payroll Register

Cause

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