When Adding Order Line or Splitting Order Line Order Header Is Locked (Doc ID 2102026.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When adding order line or splitting order line, then order header is locked, so when order header is under edit, adding order line or splitting order line gives the following message.

OE_LOCK_ROW_ALREADY_LOCKED
"Record is currently being worked on by another user,
Please try to update it later."

Expected Behavior
When adding or splitting order line, the order header should not be locked.

Steps to Reproduce

  1. User A is trying to update order header.
  2. User B is adding or splitting the order line.
  3. User B gets the following message.
    "Record is currently being worked on by another user,
    Please try to update it later."

Cause

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