Getting error : 'Item Instance Id Is Mandatory' When Planning Component Visit (Doc ID 2102359.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Visit Work Package

When attempting to create a component visit for repair batch
the following error occurs.

ERROR
-----------------------
1. Item instance id id mandatory for .
2. AHL_PRD_INSTANCE_ID_NULL
3. AHL_PRD_INV_ITEM_ID_NULL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CMRO, navigate to Planning -> Visit Work Package
2. On 'Create Visit' page, enter the Visit Name, type, etc, hit Apply, create the Visit Number
3. On 'Update Visit' page, from the Top right Drop down menu, select 'Plan Visit', click 'Go'



Cause

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