OKS_IMPORT_SUBLINE_PUB.CREATE_SUBLINE Fails To Create A Subline If The Quantity Is Zero (Doc ID 2102405.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version

ACTUAL BEHAVIOR
---------------
Calling API oks_import_subline_pub.create_subline with Quantity (QTY) and PRICE_SUBTOTAL = 0 results in the API call completing successfully but the subline does not get created.

There are no errors, the API return status = 'S'

EXPECTED BEHAVIOR
-----------------------
Expect that the subline would be created.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use the oks_import_subline_pub.create_subline with Quantity (QTY) and PRICE_SUBTOTAL = 0

BUSINESS IMPACT
-----------------------
Due to this issue users cannot import sublines with zero quantity and price_subtotal.

Cause

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