INVOICE WAS CANCELLED EVEN THOUGH THE PAYMENT WAS NOT VOIDED. THIS CAUSES DATA CORRUPTION. (Doc ID 2102440.1)

Last updated on FEBRUARY 05, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

ACTUAL BEHAVIOR
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Paid invoice was allowed to be cancelled, even though the payment had not been voided.

This resulted in the invoice being on the Payables Trial Balance with a balance.

The Master Generic Datafix identifies non-GDF script paid_invoice_cancel_sel.sql: that is a data corruption of Signature ID 155.


STEPS
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1) Cancel a paid invoice while the payment has not been voided.
2) The invoice appears on the Payables Trial Balance with a negative remaining balance.


BUSINESS IMPACT
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A paid invoice was allowed to be improperly cancelled. The Payables Trial Balance shows the invoice with a negative amount remaining after the invoice cancellation is accounted.

Cause

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