R12: AP: Reject of a Payment "Supplier Bank Account attached to document payable is end dated" Due to the Bank Account Number Not Associated with the Supplier Used in Invoice Creation (Doc ID 2102571.1)

Last updated on OCTOBER 07, 2024

Applies to:

Symptoms

In Invoice workbench the Remit to Bank account LOV was showing unrelated bank accounts. Issue occurred only when the supplier is created as a customer.

Application displays the bank accounts of the customer as well as supplier. 

When customer bank account was chosen in invoice, payments were getting rejected.

Steps

1.  From Payables responsibility navigate to Invoices > Entry > Invoices

2.  Enter required fields in the invoice.

3.  Tab to the Remit-To Bank Account Name or Remit-To Bank Account Number fields.

4.  Select LOV button.

5.  Notice that bank account records associated to the customer are displayed.

6.  Select bank account associated with customer.

7.  Try to pay invoice and receive error.

Cause

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