No List of Values for Account Site Phone Number Purpose

(Doc ID 2102590.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

ACTUAL BEHAVIOR
---------------

When navigating to the Site Level Communication tab, in the Account Site Phone Number section there is a Purpose field
We are trying to change the Customer Account Site Phone Number 'Purpose' from 'Business' to another purpose however there is no List of Values (LOV) option to change this field

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms