iReceivables: Home Page Default Setting Not Always as Expected (Doc ID 2102785.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Other Issues

The Customer Search page shows "Credit Memo," instead of Customers, the first value for internal users.
The Search By should default to Customers.

Steps to Reproduce:
Responsibility: iReceivables internal user
1.Click On Customer Search
2.Search by drop down value shows "Credit Memo" instead of Customers.

This issue is intermittent.
It also changes back by itself to default “Customer” after some time.

Cause

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