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Error When Launching Runtime with Pricing Turned on and Using Real Item Substitution (Doc ID 2104084.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.


On : version, Runtime Core

When attempting to launch the Configurator Runtime from Quoting, the following error occurs. This is happening for all models. Models are published from the Oracle Configurator. However, this is ONLY happening when CZ: Enable List Prices is set to 'YES'. If this profile option is set to 'NO', the error is not seen and the Runtime launches successfully.

APP-ONT-251005: There were error(s) in processing you request:
at java.lang.String.startsWithStreing.java1385
at java.lang.String.startsWithStrign.java1414

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Quoting
2. Enter in Quote details
3. Enter an ATO or PTO Model on the Quoting line
4. Select to Configure the line
5. Error occurs


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