BPA Child Print Program Performance Issue

(Doc ID 2104461.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, BPA

ACTUAL BEHAVIOR
---------------
BPA Child Print Program has performance issue and takes more then 20 minutes

 

EXPECTED BEHAVIOR
-----------------------
BPA Child Print Program to complete within 2 minutes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run request "Generate Balance Forward Bills Program" which generates "BPA Balance Forward Bill program" and "BPA Child Print Program"
2. Notice that each "BPA Child Print Program" takes around 20 minutes to complete regardless of how much data is getting printed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print the invoices in a reasonable amount of time

Cause

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