Change Shipment Cost Using Assign Rate Action Fail With Error Message - "Failed to assign service provider while assigning rate for shipment (shipmentPK=)" (Doc ID 2105210.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Oracle Transportation Management - Version 6.3.3 to 6.4.3 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

Change shipment cost using assign rate action fail with error message.

This is happening for multileg shipment where the assign rate is not working for the 1st leg.

 Test Case

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1. Go to "Order Management - Order Release - Order Release" and plan the Order Release.

2. Select the shipment for the first leg and go to "Action - Shipment Management - Change Shipment Costs - Assign Rate"

Cause

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