After Upgrade From R11i To R12.2.4 Can Not Obsolete Published Solutions
Last updated on MARCH 06, 2016
Applies to:Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.
On 12.2.4 -
After upgrade to 12.2.4 from 11.5.10 can not obsolete published solutions
Search for a KB Solution and lock for update.
The option to obsolete it is not displayed.
(R) Knowledge Administrator
Flow = "DP KB Administrator"
. 10 - Technical Review - Dictaphone Review - Notify
. 20 - Ready for publishing - Dictaphone Internal Solution - Publish
. 30 - Ready to Obsolete - Dictaphone Publishing - Obsolete
Logged In As JOHN_HUNTER
Update Solution: 10291
. Type = Question / Answer
. Visibility = Dictaphone DoD Customers
. Authoring Flow = DP KB Administrator
. Author = Swenson, Robert
. Status = Draft
. Last Updated = 01-Oct-2015
3 Statements => All with Status = "Published"
WHAT IS WORKING
It seems to be a problem with refreshing the page because initially in this Responsibility we have a different flow which does not have the 'Ready to Obsolete' step.
Once we change the Authoring Flow to one that has it, the step does not display.
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