BPA - Creating or Updating Templates Errors with Stale Data and an Internal Exception has Occurred (Doc ID 2105475.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Bill Presentment Architecture - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When creating or modifying a BPA template you receive an error that stale data has occurred.

As well, you may see that if you split a section vertically you will get other errors such as:


An internal exception has occurred. Your most recent changes have not been saved in the database. Return to Template page, search for this template, and reenter your changes. If exception occurs again, contact your system administrator.

After this, the template is corrupt and can no longer be used.

Cause

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