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Unable To Back Order Over Allocated Delivery At The Time Of Ship Confirm (Doc ID 2105517.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, WMS, Shipping & Transportation

When attempting to ship confirm a delivery with 'Backorder All' selected, the following error occurs.

The quantity entered is higher than the allowed deviation for the item. Please re-enter
Error: Quantity nnnn  could not be unreserved for delivery detail ddddddd

The issue can be reproduced at will with the following steps:
1. Pick release any order line and specify picking quantity far in excess of the ordered quantity
2. A Delivery is created.
3. Now find  the new delivery  in the Shipping transactions form.
4. Ship confirm this delivery with 'backorder all' selected
5. Error results

The issue has the following business impact:
Due to this issue, users cannot backorder the details on the problematic delivery


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