Bank Payer Name Does Not Display when creating/adding bank from Customer Bank Account Form (Doc ID 2105789.1)

Last updated on FEBRUARY 29, 2016

Applies to:

Oracle Receivables - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Oracle Payments - Version 12.1.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When running Receivables Module, Customer Account create/update form, the payer name for the bank account doesn't display on the top of the bank account tab page when adding or creating a bank account for the customer account

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
:

  1. Customers> Customers
  2. Create or Query a Customer or Account
  3. Choose the Payment Details tab
  4. Choose Add or Create button for Bank Accounts
  5. Note that name of Payer is not displayed

Cause

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