Bank Payer Name Does Not Display when creating/adding bank from Customer Bank Account Form

(Doc ID 2105789.1)

Last updated on FEBRUARY 29, 2016

Applies to:

Oracle Receivables - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Oracle Payments - Version 12.1.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


When running Receivables Module, Customer Account create/update form, the payer name for the bank account doesn't display on the top of the bank account tab page when adding or creating a bank account for the customer account

Steps to Reproduce:

Responsibility: Receivables Manager

  1. Customers> Customers
  2. Create or Query a Customer or Account
  3. Choose the Payment Details tab
  4. Choose Add or Create button for Bank Accounts
  5. Note that name of Payer is not displayed


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms