For Related Customer, Autoinvoice Errors out with invalid orig_system_ship_address_id (Doc ID 2105925.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Billing Modules

When attempting to run billing for lease contracts, Autoinvoice errors out with the following when the customer has reciprocal relationships with other customers and it is expected that the ship to address is taken from the related customers.

ERROR
-----------------------
Errors: 1) The supplied ship to address id must exist in Oracle Receivables, and it must agree with the supplied ship to
  customer (ORIG_SYSTEM_SHIP_ADDRESS_ID) (25234)

STEPS
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The issue can be reproduced at will with the following steps:
1. Query a customer in AR and add an account relationship with another customer having reciprocal and Ship to enabled.
2. Create a lease contract and book it
3. Run billing request set
4. Observe that autoinvoice errors our with the above error.


Cause

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