Sales Order Lines Are All Rescheduled When Updating Arrival Date on One Line (Doc ID 2106225.1)

Last updated on FEBRUARY 12, 2016

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
On the Sales Order Lines, when the Sales Admin Group overrides ATP and reschedules (changes Schedule Arrival Date or Schedule Ship Date) one line, all of the lines on the order are rescheduled to the same Schedule Arrival Date or Schedule Ship Date (in this case: 12-JUL-2016).

EXPECTED BEHAVIOR
Only one line should get rescheduled.

STEPS
1. Via the Order Management Super User Responsibility.
2. Navigate: Orders, Returns > Sales Orders > Line Items tab.
3. Sales Order Lines with Override ATP check box checked on Lines: 53.1 and 58.1.
4. Update the Schedule Arrival Date or Schedule Ship Date on one sales order line, and all lines on the order are rescheduled to the same ship or arrival date (in this case: 12-JUL-2016).

Cause

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