Getting Error "FRM-40735: WHEN_BUTTON_PRESSED trigger raised unhandled exception ORA-04063 " While Trying To Open Service Request In Depot Repair (Doc ID 2106438.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Request in Production

Getting the following error when trying to open Service Request from Find Repair Orders Form



ERROR
-----------------------

FRM-40735 : WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-04063



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into apps
2. Open Find Repair Orders Form
3. Query for an existing Service Request
Click OK


Cause

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