Child Support Deduction Not Calculating As Expected when Employee has Additional Earnings (Doc ID 2106745.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Wage Attachments/Garnishments

ACTUAL BEHAVIOR
---------------
Child Support deduction not calculating as expected

The Support element for one employee has not calculated as expected for the last two pay periods. This element entry has not been changed since it was first created in March 2015. It has processed correctly for every pay period between then and September.

The October and November deductions calculated at a value lower than the entry amount, even though the net pay of the employee was higher for these periods, than in previous periods where the full amount was deducted. No adjustments are visible.

EXPECTED BEHAVIOR
-----------------------
Expect the Support Element to deduct the amount entered as the employee's Gross Earnings are higher than they are when the correct amount is deducted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Support element assigned to employee where Amount = 4019.00

Gross pay = 13761.96
Support Element deducted = 4019.00

Gross pay = 19263.46
Support Element deducted = 3359.15

Gross pay = 16512.71
Support Element deducted = 3791.72



BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Employee's Support deduction is not being deducted in its entirety

Cause

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