Oracle Email Center Not Processing Emails Intermittently (Doc ID 2106857.1)

Last updated on MAY 05, 2023

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Email Center Download Processor is not processing email messages and the email messages are stuck i nthe Inbox. The error messages are seen below:

Errors
javax.mail.MessagingException: A169 NO Server Unavailable. 15; nested exception is: com.sun.mail.iap.CommandFailedException: A169 NO Server Unavailable. 15 at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder.java:2125) at com.sun.mail.imap.IMAPFolder.exists(IMAPFolder.java:406)
..
..
IEM_DP_FOLDER_BUSY "oracle.apps.jtf.base.resources.FrameworkException: IEM_DP_FOLDER_BUSY
at oracle.apps.iem.emta.account.EMTAAccountConnection.getFolder(EMTAAccountConnection.java:250)
at oracle.apps.iem.emta.account.EMTAAccountConnection.getFolder(EMTAAccountConnection.java:266)
at oracle.apps.iem.emta.util.MonitorUtil.createAcctStatus(MonitorUtil.java:113)
at oracle.apps.iem.emta.controller.Worker.run(Worker.java:155)
at java.lang.Thread.run(Thread.java:745)

Changes

Cause

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In this Document

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Oracle Email Center Not Processing Emails Intermittently (Doc ID 2106857.1)

Applies to:

Symptoms

Changes

Cause

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