Show Network Routing Options (SNRO) Ocean Is Ignoring The Arb Based Rates When Plan From And Plan To Is Used (Doc ID 2107029.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.1 [Release 6.4]
Information in this document applies to any platform.

Symptoms


When Action>>Show Network Routing Options - Ocean (ie SNRO Ocean) is done on the Order Release, it is observed that the arb based rates are ignored when Plan From and Plan To is used
In other words , when an Order Release has a Plan From or Plan To or both, SNRO - Ocean results are ignoring the arb based rates. When the plan from and plan to fields are not populated on the order release,OTM is picking expected rates for both the legs

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Order Release and perform Action>>Show Network Routing Options - Ocean (ie SNRO Ocean)
2. arb based rates are ignored



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms