Unable to Select Debit Authorization Number on Transaction at Instrument Bank Account Level (Doc ID 2107124.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Payments - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

While selecting the Debit Authorization Number on Transaction it is giving error:

FRM-41830: List of Values contains no entries error.

The Debit Authorization Number is already available for Customer at Customer Site Payment Methods. But it is still not getting selected on Transaction.
 


STEPS

The issue can be reproduced at will with the following steps:
1. Login with Receivables User/Manager Responsibility.
2. Transactions > Transactions> Query the transaction.
3. Click on select instrument and try to enter debit authorization.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms