Internal Server Error in iStore Merchant UI for any popup LOV windows which call FrameRedirect.jsp after OCT 2014 CPU Patch in 11i Environment (Doc ID 2107487.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle iStore - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

The OCT 2014 CPU Patch was applied in 11i environment. After that some of the pop up windows called through frameRedirect.jsp shows the below error:

 

This includes the popup windows in the iStore Merchant UI such as choosing the payment types and shipping methods to be assigned to the site.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, <username>@<domain> and inform them of the time the error occurred, and anything you might have done that may have caused the error.

Changes

 OCT 2014 CPU Patch is applied in 11i environment

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms