R12: AP/IBY: What Might be Causing Recent Changes to Account Numbers and/or Routing Numbers on Existing Supplier Bank Account Setups to not Come Through in Subsequent Formatted Payment Files? (Doc ID 2107628.1)

Last updated on JANUARY 03, 2022

Applies to:

Goal

AP Users describe that when they update the Transit/Routing number and/or the Account Number in an existing supplier bank account setup, the new Transit/Routing number and/or the Account Number sometimes is not reflected in a subsequent NACHA file.

When making changes like that in an existing supplier bank account setup, does the user need to End Date anything in order for changes to take affect?

Also, what is the navigation that the user should follow in making those changes?

Solution

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