Sales Order Line Status Going Into BOOKED Instead Of AWAITING_SHIPPING When Doing Order Import
(Doc ID 2107684.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Order Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Transaction Entry in Test Instance
ACTUAL BEHAVIOR
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While creating SO via Process Order API, the SO Line status goes into BOOKED status instead of AWAITING_SHIPPING. The line workflow is stuck in Schedule - Eligible status
EXPECTED BEHAVIOR
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Order lines should create in 'AWAITING_SHIPPING' when order created in 'BOOKED' status on doing Bulk SO Import using Process Order API.
STEPS
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The issue can be reproduced at will with the following steps:
1. Place data in staging table
2. Validate data in staging table.
3. Call Process Order API to for multiple records
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |