Order Import RMA: ERROR WHILE GETTING THE REFERENCE LINE FOR THE INVOICE LINE

(Doc ID 2107699.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Order Import for the creation of RMA (Return Material Authorization) and referencing a previous invoice,
the log file displays errors:

ERROR

ERROR WHILE GETTING THE REFERENCE LINE FOR THE INVOICE LINE
  and
ORA-01403: no data found ORA-01403: no data found in Package OE_Default_Line Procedure Get_Def_Invoice_Line_Int

STEPS

The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Orders, Returns,  Import Orders > Order Import Request > Results in error

Cause

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