Japan Legs: Unable To Change Manager for an Employee From Manager Self Service Due to System Error: Procedure &PROCEDURE at Step &STEP

(Doc ID 2107713.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.


On Test and Production: 12.1.3 RUP 7, Manager,HR Views,Emp Directory

When trying to change manager for employees the following error occurs

System Error: Procedure &PROCEDURE at Step &STEP Cause: The procedure &PROCEDURE has created an error at &STEP .

Action: Contact your system administrator quoting the &PROCEDURE and &STEP


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Begin with Manager Self Service Responsibility

2. Navigate to Manager Self-Service -> Worker Status Change

3. Select Employee and click Action

4. Select Effective Date and click Continue

5. Change Manager and click Next


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