Japan Legs: Unable To Change Manager for an Employee From Manager Self Service Due to System Error: Procedure &PROCEDURE at Step &STEP

(Doc ID 2107713.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

On Test and Production: 12.1.3 RUP 7, Manager,HR Views,Emp Directory

When trying to change manager for employees the following error occurs

System Error: Procedure &PROCEDURE at Step &STEP Cause: The procedure &PROCEDURE has created an error at &STEP .

Action: Contact your system administrator quoting the &PROCEDURE and &STEP

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Begin with Manager Self Service Responsibility

2. Navigate to Manager Self-Service -> Worker Status Change

3. Select Employee and click Action

4. Select Effective Date and click Continue

5. Change Manager and click Next

	Sign In with your My Oracle Support account
	Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms