Payroll Fails with "The process has detected a invalid Quantum Data (Version -X) and Library (Version X.X.X)"

(Doc ID 2107740.1)

Last updated on APRIL 03, 2018

Applies to:

Oracle HRMS (US) - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

 

Problem Statement:

Payroll process fails with the following error.

Error in View Run Messages form

The process has detected a invalid Quantum Data (Version -X) and Library (Version X.X.X).

 Error in request log

message Version -X of the data in the Vertex Payroll Tax Q Series Database is older than the data version X.X.X of the Vertex Payroll Tax Q Series program.
You cannot calculate taxes correctly. Refer to the Appendix, Error Messages, in the Vertex Payroll Tax Q Series Administrator's Guide for steps on resolving this situation.
py3cobvinit failed with 3
Main processing returned failure

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Install Vertex Quantum for US.
  2.  Run Payroll Process.
  3.  Error occurs.

Changes

 Install Vertex Quantum for US.

Cause

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