Payroll Fails with "The process has detected a invalid Quantum Data (Version -X) and Library (Version X.X.X)"
(Doc ID 2107740.1)
Last updated on APRIL 03, 2018
Applies to:
Oracle HRMS (US) - Version 12.1 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
Payroll process fails with the following error.
Error in View Run Messages form
The process has detected a invalid Quantum Data (Version -X) and Library (Version X.X.X).
Error in request log
message Version -X of the data in the Vertex Payroll Tax Q Series Database is older than the data version X.X.X of the Vertex Payroll Tax Q Series program.
You cannot calculate taxes correctly. Refer to the Appendix, Error Messages, in the Vertex Payroll Tax Q Series Administrator's Guide for steps on resolving this situation.
py3cobvinit failed with 3
Main processing returned failure
You cannot calculate taxes correctly. Refer to the Appendix, Error Messages, in the Vertex Payroll Tax Q Series Administrator's Guide for steps on resolving this situation.
py3cobvinit failed with 3
Main processing returned failure
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Install Vertex Quantum for US.
- Run Payroll Process.
- Error occurs.
Changes
Install Vertex Quantum for US.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |