"Quotes" breadcrumb Is Missing In Quote Creation and Update Pages (Doc ID 2108210.1)

Last updated on FEBRUARY 18, 2016

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.1.3 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
The "Quotes" navigation link (breadcrumb) is missing in Quote creation

We are in UAT phase of going live with RPC4 patch and observed that the Quotes navigation link that will be shown at the top left corner is missing in the quote creation page and also in the page after the quote is created. So there is no way for user to got back to the quotes page, he has to go to home page and then come back to Quotes page where we create and search quotes.

This is working fine in production where we do not have RPC4 patch but its broken with RPC4 patch.

EXPECTED BEHAVIOR
-----------------------
The "Quotes" navigation link (breadcrumb) should exist on Quote creation page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS with Quoting User resp
2. Click Create Quote

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Business is not approving to move the RPC4 patch to production, so please help us address this ASAP.

Cause

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