'Unexpected Error' in Part Changes Page When Wip and Non-routine Orders Selected (Doc ID 2108305.1)

Last updated on MARCH 10, 2016

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the Part Change History, the following error occurs.


ERROR
----------
You have encountered an unexpected error. Please contact the System Administrator for assistance.


STEPS
---------
1. Execution > Production Planning
2. Search and open work order
3. Select Part/Removal Install
4. Select Item to be replaced
5. Select Parts Changes History link

    Error message is raised

6. Error Page.


BUSINESS IMPACT
------------------------
Recording of Parts Changes history in CMRO with the related WIP Work Order and Non-Routine references are unavailable.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms