Shift Tasks Appear On The Planboard When CSF: Display Shift Tasks = None (Doc ID 2108542.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

Shift tasks still appear on the dispatch center form when profile CSF: Display Shift Tasks = None

The expectation is that the shift tasks will not appear

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set profile option CSF: Display Shift Tasks = None
2. Open the Dispatch center form.
3. Select planboard.
4. Shift tasks appear.
5. Select refresh button
6. Shift tasks no longer appear


Cause

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