12.2 Copy Quote to a New Customer gives Error: IPL: Price Was Not Found On Price List <price list name> For This Item And Uom (Doc ID 2108579.1)

Last updated on FEBRUARY 19, 2016

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.
Copy quote, copy to a new customer, duplicate quote

Symptoms


When attempting to copy a quote to a new customer, or change customer on quote,  the following error is seen;

 

ERROR
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IPL: Price was not found on price list <price list name> for this item and uom.




STEPS
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The issue can be reproduced at will with the following steps:
1. Login to HTML Quoting

2.  Open a quote

3.  Choose action for Duplicate Quote,  for a New Customer

4. Change Customer to a customer that has a different customer account price list

5. Quote gets create with Price List defaulted value from the original quote's customer

6. Then get error "IPL: Price was not found on price list <price list name> for this item and uom.


 

Cause

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