Fusion Accounting Hub Reporting Cloud Service (FAHRCS) - Transfer Setups And Balances To Accounting Hub Reporting Cloud Service Completes With Error "Failed to synchronize Fusion instance with full balance transfer" (Doc ID 2108617.1)

Last updated on MARCH 10, 2016

Applies to:

Oracle General Ledger - Version 12.2 and later
Information in this document applies to any platform.
Fusion Accounting Hub Reporting Cloud Service (FAHRCS)
Transfer Setups And Balances To Accounting Hub Reporting Cloud Service
Transfer Balances for Single Ledger to Accounting Hub Reporting Cloud Service

Symptoms

On : 12.2.4 version, E-Business Suite (EBS) General Ledger (GL) - Fusion Integration

Using the Fusion Accounting Hub Reporting Cloud Service (FAHRCS), the main Transfer Setups and Balances to Accounting Hub Reporting Cloud Service concurrent request is completing with error status.
This main process will spawn a child concurrent request called Transfer Balances for Single Ledger to Accounting Hub Reporting Cloud Service for each ledger that is setup to transfer information.

This child Transfer Balances for Single Ledger to Accounting Hub Reporting Cloud Service request is failing with the following error:

ERROR
-----------------------
Failed to synchronize Fusion instance with full balance transfer

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. View > Request > Submit a new request
2. Transfer Setups and Balances to Accounting Hub Reporting Cloud Service

Changes

None.

Cause

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