ERROR: CRM_MERGE.CUSTOMER_PRODUCTS_MERGE : 022-You cannot Update an Expired Instance. Instance needs to be un-expired before any updates. (Doc ID 2108741.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Account Merge is failing with the error below:


CRM_MERGE.CUSTOMER_PRODUCTS_MERGE : 022-You cannot Update an Expired Instance. Instance needs to be un-expired before any updates. : User-Defined Exception
ARP_CMERGE_MASTER.merge_crm_products : User-Defined Exception 04-JAN-2016 01:09:38
MSG-00100: merge_products errored out

Changes

 

Cause

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