My Oracle Support Banner

When Approving Requisition The Approver Is Set As Preparer (Doc ID 2108768.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When the approver approves a requisition, the approver also becomes the requisition preparer.
As a result the notification that the requisition is approved it sent to the wrong person.

The issue can be reproduced at will with the following steps:
1. As preparer create a requisition and submit it for approval.
2. As approver approve the requisition.
3. Once the requisition is approved the approver will be notified.

Note:  Also, when returning a requisition in BWC the notification for requisition Returned By Buyer is sent to the buyer instead of the expected PREPARER of the requisition.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.